Terms & Conditions
What to know before you book.
These apply to every car-with-driver booking with Sewa Mobil Harian.
Last updated 26 October 2026
In short
- 30% Deposit to hold your date
- 12 hours Of use per day, from pickup
- Rp 50.000 Overtime per extra hour
- 48 hours Free cancellation before pickup
01 Booking
- You can book over WhatsApp or through the form on the booking page. Both arrive at the same WhatsApp number.
- A booking is confirmed once we receive the 30% deposit. The deposit is what holds your date, car and driver.
- Book only through the WhatsApp number, form or email listed on this site. Arrangements made directly with a driver outside our channels are not covered by these terms.
02 Price and what it includes
- Prices are per car per day and depend on the car you choose. We confirm the final price on WhatsApp before you pay the deposit.
- Included: the car, the driver, fuel, tolls, parking and drinking water.
- Not included: entrance tickets to attractions and the driver’s meals.
- There are no other charges beyond those on this page. Tipping the driver is up to you.
03 Hours and overtime
- One rental day means 12 hours of use, counted from the moment the driver picks you up.
- Beyond 12 hours, overtime is charged at Rp 50.000 per hour.
04 Payment
- The 30% deposit is paid when you book. The balance is paid at pickup.
- You can pay by bank transfer, QRIS or cash.
- Overtime is worked out and paid once that day’s use ends.
05 Cancellation and changes
- Cancel more than 48 hours before pickup and the deposit is refunded in full.
- Cancel less than 48 hours before pickup and we keep the deposit, to cover the driver’s day we held for you.
- Need a different date or time? Tell us on WhatsApp as early as you can. Changes depend on car and driver availability.
06 Airport pickup
- Send your flight number when you book. We track the flight, so a delay is not a problem.
- Your driver waits at the arrivals door holding a board with your name.
- Pickups run 24 hours a day, early-morning flights included.
07 Long trips and other islands
- The car can go on long trips and cross to other islands, such as Nusa Penida or Lombok.
- Ferry fares and the driver’s accommodation are paid by the renter. We work them out with you upfront, before you pay the deposit.
08 Drivers, insurance and safety
- Every car carries all-risk insurance, and every driver holds a commercial driving licence.
- Our driver always drives, so you never hand over a passport or any other security.
- English, Mandarin and Korean-speaking drivers are limited. Mention the language you need when you book.
- Drivers may refuse a route or request that would put passengers at risk or break traffic law.
09 On the road
- Passengers and luggage must not exceed the car’s capacity shown in the fleet list.
- No smoking inside the car.
- Damage or heavy soiling inside the car caused by passengers is the renter’s responsibility.
- Belongings remain the passengers’ responsibility. If something is left in the car, we will help get it back to you.
10 Agreement
- By paying the deposit, you confirm you have read and accept these terms and conditions.
- We may update these terms from time to time. A booking with a paid deposit stays under the terms in force when it was made.